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Sync to Furthest Page Read

Structural inconsistencies within a family of products can frustrate users.

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Searching for iTunes in macOS Catalina

The new operating system changed the mapping of search terms.

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Incompatible Apps in the Microsoft Store

Information architecture isn’t just about making it possible for people to navigate an information environment.

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Facebook Hiding Likes

A noble pursuit. But, how would this impact user engagement?