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The Order of Marvel Movies

People prefer content that is grouped in meaningful ways.

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The Bad IA of Streaming Services

These are solved problems. Why are streaming services so hard to use in 2020?

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Grouping Albums in Apple Music

The popular music app is dealing with presenting multiple versions of the same album.

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Searching for iTunes in macOS Catalina

The new operating system changed the mapping of search terms.

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Podcasts on Spotify

A significant change to the music player’s conceptual model.

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YouTube Subscriber Counts

A change to the platform’s feedback (and incentive) mechanisms.

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IDAGIO

Information architecture as a media platform’s key strategic differentiator.

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Facebook Watch Party

A feature designed to get people to foster real-time interactions around a shared digital experience.

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Comedians in Cars Getting Coffee

Peculiar labeling for the show’s seasons reinforces its brand.

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Netflix’s Micro-genres

Movie recommendations enabled by tens of thousands of genres.