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Ten Years

Five examples of how look-and-feel changes faster than structure.

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Privacy and Metadata

Facing the consequences of public actions in an information society.

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Product and Marketing Navigation

Options in navigation menus aren’t just for moving around.

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The Order of Marvel Movies

People prefer content that is grouped in meaningful ways.

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Browse by Color

Most website navigation systems rely on words. This one takes a different approach.

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Sync to Furthest Page Read

Structural inconsistencies within a family of products can frustrate users.

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Ministry of Supply

A small visual detail makes a retailer’s navigation system more memorable.

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The Bad IA of Streaming Services

These are solved problems. Why are streaming services so hard to use in 2020?

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Gmail’s New Conceptual Model

Transforming Gmail into a communications hub that integrates chat, video, email, and more.

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Reimagining Email

Looking at a new service that breaks the traditional email model in interesting ways.