People prefer content that is grouped in meaningful ways.
Most website navigation systems rely on words. This one takes a different approach.
Structural inconsistencies within a family of products can frustrate users.
A small visual detail makes a retailer’s navigation system more memorable.
These are solved problems. Why are streaming services so hard to use in 2020?
Transforming Gmail into a communications hub that integrates chat, video, email, and more.
Looking at a new service that breaks the traditional email model in interesting ways.
The de-prioritization of the user’s own information in search results seems like a curious oversight.
New features make it easier to find things in large shared files.
The popular music app is dealing with presenting multiple versions of the same album.