Facing the consequences of public actions in an information society.
Options in navigation menus aren’t just for moving around.
People prefer content that is grouped in meaningful ways.
Most website navigation systems rely on words. This one takes a different approach.
Structural inconsistencies within a family of products can frustrate users.
A small visual detail makes a retailer’s navigation system more memorable.
These are solved problems. Why are streaming services so hard to use in 2020?
Transforming Gmail into a communications hub that integrates chat, video, email, and more.
Looking at a new service that breaks the traditional email model in interesting ways.
The de-prioritization of the user’s own information in search results seems like a curious oversight.